A successful Skype for Business deployment strategy is critical to meeting rapidly changing customer and competitive requirements, operational efficiency, and seamless collaboration across the enterprise.
Choosing the wrong headset could easily lead to the mistaken realization that Skype for Business is not a high quality UC business solution.
Headsets play a critical role in a Skype for Business Enterprise voice deployment, with productivity and the customer experience largely dependent on matching the correct device to the worker profile (the worker profile determining the worker requirements). Plantronics solutions coupled with Skype for Business give organizations a trusted audio endpoint that works effortlessly out of the box and provides seamless integration with the Skype for Business communications platform.
SfB Success Tool: 60 Day Free Trial of Plantronics Manager Pro 3.9
With Plantronics Manager Pro, you can simplify the deployment of Unified Communication technologies and help ensure successful adoption across the enterprise. The asset analysis suite of reporting tools provides your IT Managers with valuable, up-to-the-minute insights into the products your teams are using—and how they are using them. With greater visibility into headset inventory, firmware and software versions, and compatibility conflicts, you can be sure your users have what they need—when they need it—while reducing cost, reducing complexity, and reducing effort.
- Manage the inventory
- Manage the user experience
- Manage user adoption
- Manage the devices
- Gain data insights
Plantronics Manager Pro
Easily gain insights, simplify headset adoption, and troubleshoot and respond to individual needs with no interruptions to the customer experience, all from one place.
Deploy and Adopt
With hundreds or thousands of headsets to manage company-wide, dealing with individual needs used to be a time-consuming and labor-intensive task for IT staff. Not anymore. Plantronics Manager Pro empowers IT Managers with easy-to-use tools to monitor, manage, and maintain every Plantronics headset across the enterprise.
For users, the right headset is something they barely notice. Unless something needs to be adjusted or fixed. Then they really notice it. Right away. With Plantronics Manager Pro, working with Plantronics Hub, IT can configure devices to make them plug-and-play, assuring a great experience by giving people what they need, when they need it.
Manage and Troubleshoot
Until now, rolling out new headsets and managing user adoption across the enterprise could be a challenge. With Plantronics Manager Pro, IT can create reports that show where and how headsets are being used, enabling them to reach out to individuals or groups who may benefit from additional training or configuration assistance.
Your business environment is where your communications happen, so it pays to get it right. We bring half a century of expertise in creating the best conditions for communications and we customize our services to your unique needs.
- Device Inventory - View total count and status for all headset audio devices in your organization.
- Softphone Status - View status of all softphones being used with Plantronics products across your organization.
- Conflicts Detected - Identify configurations of installed softphone and Plantronics Hub versions with known compatibility conflicts.
- Version Status - Verify firmware and software is current for all your Plantronics hardware and software.