As the nation’s leading provider of customized collaboration solutions, GBH specializes in partnering with our clients every step of the way from the beginning needs analysis stage to the final implementation stage. Our technical support division, TechShield Services consists of a superior team of experts including AV engineers, project managers, installation coordinators and technical support reps certified by leading manufacturers including LifeSize, Polycom & Vidyo. By utilizing this team of industry experts we are able to provide all levels of pre- and post-sales support including:
- Needs analysis
- Project design
- Consulting
- Integration with existing network
- Installation & implementation
- Training
- Preventative maintenance and warranties
TechShield Managed Service Solutions
For companies looking to have their audio, video and web conferencing solutions managed by a trusted leader in the industry, TechShield Services is the answer. TechShield Services is dedicated to offering clients complete customized solutions from start to finish. We work with clients to plan and design new implementations to fit their needs and budget. After coordinating the room design and installation we can coordinate training for end users and super users to ensure employees are able to make the most out of your investment. Once the solution is up and running we can work to manage all aspects of service including maintenance, warranty and software upgrades. Managed conferencing services from GBH are designed to provide you the complete solution.
GBH specializes in customizing service and support solutions to help increase usage and enhance communications.